The Parts Counterperson is responsible for greeting customer in a professional and courteous manner and selling parts and accessories. BENEFITS: • Medical, Dental & Vision Insurance • 401k • Paid Training • 5 Paid Holidays per year RESPONSIBILITIES: • Provide accurate and professional service to Walker Automotive customers • Ensures all items are billed out and priced correctly • Utilizes all resources in obtaining parts to fill all order requests while maintaining sound business practices and excellent CSI • Either special orders or locates parts that are not in stock at time of order • Maintains lost sales • Follows up with customers during the order process keeping them informed as to the progress of their order • Expedites delivery of parts to the customers using available resources • Answers the phone promptly and courteously • Promotes additional sales through product/technical knowledge and associated selling techniques ensuring customer satisfaction and maximum profitability • Abides by company policies and procedures • Keeps assigned work area neat and clean • Keeps all catalogs and parts information up to date • Assists in taking perpetual and physical inventories • Assists in putting stock away • Fills in for other employees as necessary • Attends training seminars/classes in or away from the dealership as necessary • Attends department/dealership meetings as scheduled • Perform all other duties as assigned REQUIREMENTS: • Have quality customer service skills • Outgoing personality with a great attitude • Clean a clean & valid driver's license • Must be willing to submit to a drug screen and background check prior to employment Hours: Monday - Friday 7:30 am - 5:30 pm. No weekends!