At The UPS Store, we are committed to customer-centered excellence, operating as a unified team, and fostering relentless growth. We are seeking a driven, positive, and team-oriented superstar who thrives under pressure and is ready to deliver exceptional customer experiences. As a Center Associate, you will play a key role in delivering exceptional service, driving sales through up-selling and cross-selling, maintaining store organization, and supporting a collaborative work environment. Responsibilities (tasks associated with the role) • Deliver customer-centered excellence by providing top-notch service in shipping, printing, and other store offerings, ensuring customers’ needs are always our priority. • Embody unified teamwork by collaborating with colleagues, supporting their efforts, and contributing to a compassionate, cohesive work environment. • Tackle challenges with a relentless growth mindset, embracing opportunities to innovate, improve processes, and exceed expectations. • Process transactions accurately, manage cash and credit card handling, and maintain accountability for the register. • Maintain a clean, organized, and well-stocked work environment, ensuring that the store reflects our commitment to excellence. • Complete all required training and demonstrate excellence during the 90-day probation period to qualify for a performance-based raise. • Obtain notary public certification (training assistance provided) and uphold professionalism in serving customers’ notary needs. • Increasing the average customer transaction by actively up-selling, cross-selling, and cross-promoting additional products or services (e.g., packaging, printing services, shipping upgrades, etc.), ensuring customers are aware of the full range of offerings. Requirements (Expected Proficiencies) Qualifications: • Must be 18 years or older. • A self-motivated individual with a positive attitude, strong work ethic, willingness to take initiative and a team-oriented mentality. • Passionate about personal growth and contributing to the success of the team. • Ability to stand for extended periods and lift 50–75 lbs as needed. • Spanish-speaking candidates preferred to better serve our diverse customer base. Skills & Competencies: • Strong organizational and time management skills, with the ability to multitask and prioritize. • Excellent verbal and written communication skills, with the ability to communicate effectively across all levels of the organization. • Proven ability to deliver exceptional service in a fast-paced, customer-focused environment. • Excellent problem-solving, communication, and multitasking skills. • Comfortable using computers and technology to process transactions and manage store operations. Availability: • Availability for scheduling is required during standard business hours, Monday–Friday (7:30 AM–7 PM EST) and Saturday–Sunday (8:30 AM–4 PM EST), with flexibility to work additional hours, including weekends or holidays, as needed. Additional Requirements: • Strong commitment to company values: Customer-Centered Excellence, Unified Teamwork, and Relentless Growth & Problem Solving. This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed. Why Join Us? • A collaborative, customer-focused workplace built on shared values of excellence, teamwork, and innovation. • Opportunities for growth, including notary public certification, and recognition for contributions to team success. If you’re ready to thrive in a company that prioritizes its customers and team, apply today. At The UPS Store, your dedication and talent will make a difference every single day. Job Type: Part-time to Full-time Benefits: • Flexible schedule • No Driving Required Work Location: In person