We are looking to hire one Part-Time Retail Store Customer Service and Sales Associates at the Richmond Heights UPS Store located at 6642 Clayton Road. Associates are expected to deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment, processing passport pictures, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES • MUST HAVE MISSOURI NOTARY LICENSE • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates all equipment, software, and devices in an expert fashion and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned QUALIFICATIONS • MUST HAVE MISSOURI NOTARY LICENSE - Licensed notaries will get higher pay and a bonus per completed notary • Work 15-25 hours per week, including afternoons and early evenings, with at least 1 weekend day • Strong computer skills, including Microsoft Office and Adobe Suites • Outstanding phone skills • Strong verbal and written communication skills, including spelling and math • Prompt, reliable, and responsible • Able to lift 40+ pounds • Flexible schedule; willing to work around college student class schedules • High School Diploma or GED required