SUMMARY This person will be responsible over seeing the entire service department. WHAT WE OFFER: • Health, dental, vision and more • 401k retirement • Paid Vacation and Holidays • Voluntary disability insurance • Employee discounts • Opportunity for internal promotion and career growth with company • Competitive pay plan RESPONSIBILITIES • Ensure customers receive prompt, courteous, and effective service • Serve as a liaison between technicians and customers • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer • Manage and hire technicians and service advisors • Interview and make new hires • Distribute work between technicians • Prioritize required services • Ensure customers have a positive dealership experience • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled • Spend quality time building relationships with the customers REQUIREMENTS • Demonstrated ability to manage others • Organized and friendly personality • Dealership experience preferred Parks Ford & Hyundai Gainesville is an Equal Opportunity Employer. We are a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.