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JOB PROFILE = Account Coordinator - Customer Service Representative

AlphaGraphics Locations
Lakewood
Apply on AlphaGraphics Locations’s site

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  • Only your kind of job: Customer Service Representative jobs in Lakewood. 2 new this week.

From tomorrow’s email

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The job in short

Account coordinator handling customer service.

Details

Found
23 d ago · posted 2013-08-22
Location as listed
Lakewood, CO
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Do you thrive in a fast paced environment where every day brings a new challenge? If so, AlphaGraphics could be the fit for you. We are a locally owned marketing and visual communications company that specializes in client solutions. We are looking for an enthusiastic team player to join our client first staff today. Responsibilities: • Act as a primary contact for clients • Assist with the development and maintenance of client relationships • Consult and be a resource for clients during the purchasing process • Be knowledgeable of all products and services offered • Have a full understanding of pricing and be able to create and follow up on estimates • Communicate with production team and customers on a regular basis • Review client files to ensure production quality and accuracy • Acquire a strong knowledge of the products and services offered • Be highly responsive to customer inquiries • Acquire new clients through cold calling and establishing initial sales contacts • Set appointments and/or arrange meetings for the Account Executive • Participate in business development by assisting with the creation of strategies for targeting and gaining access to existing and new markets • Understand and consult with clients on internet and print marketing solutions • Strategize with clients by listening, interpreting their needs, and advising on solutions • Understand, develop, and interpret metrics for marketing solutions provided to clients • Communicate courteously with clients through email, over the phone, and in person • Assist clients with the resolution of any problems that may arise • Understand and operate majority of equipment used in the center Qualifications • Excellent written and verbal communication skills • Ability to problem solve and be solutions oriented • Highly detailed with strong organizational and time management skills • Understanding of basic computer software • The ability to learn new software quickly • Professional customer service demeanor • Highly responsive to customer needs • Ability to create and maintain customer relationships • Ability to coordinate multiple schedules • Understand the basic sales and marketing process preferred • High School diploma or GED required

Customer Service Representative jobs in Lakewood, Colorado · Customer Service Representative jobs in the United States · All AlphaGraphics Locations jobs

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