Job Details: Job Location: Troutville Retail - Troutville, VA, Salary Range: $14.00 - $20.00, JOB SUMMARY: This position greets and acknowledges all customers in a friendly professional manner. The Warehouse associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager. ESSENTIAL FUNCTIONS: • Assist customers, greeting every customer in the area. • Responsible for rendering prompt service to all customers. • Operation of cash register, point of sale. • Handling customer complaints. • Understand basic computer program and learn systems. • Answering telephones. • Keep sales area stocked with merchandise including pricing, dating, and displaying. • Responsible for appearance and cleanliness of the sales area. • Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly. • Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers. • Attend store meetings, training sessions, and read trade magazines and manufacturers’ literature to gain new product knowledge. • Assist in the coordination of deliveries. • Ability to lift 50-75 lbs, also requires climbing, stooping, bending, and crawling frequently.Qualifications: • High school graduate or equivalent. • Excellent communication, organizational and follow-up skills. • Proven ability to interact well with others and offer great customer service.