Diesel Service Technician – Lenoir City Ford Lenoir City Ford is actively hiring a skilled and motivated Diesel Service Technician to join our growing service team. In this role, you’ll diagnose, repair, and maintain heavy-duty and medium-duty diesel vehicles in a fast-paced, high-volume dealership environment. If you’re hands-on, detail-oriented, and eager to grow your career with a trusted automotive brand, we want to hear from you. Why Join Lenoir City Ford? • Ford Accepted Service Training (FAST): Transfer your existing OEM certifications toward Ford certification • Career growth opportunities within a trusted, established dealership • Supportive team environment focused on development and success • Be part of a brand that values innovation, tradition, and community Compensation: • $30 to $50 an hour. • Higher pay available based on experience • 40 Hours a week • Up to $10,000 signing bonus for Ford Certified Techs Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Professional development assistance • Referral program • Relocation assistance • Retirement plan • Tuition reimbursement • Vision insurance • Monday to Friday Responsibilities • Provide technical service to vehicles and equipment • Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures • Follow checklists ensuring all critical parts are examined • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed • Test-drive vehicles to ensure that they run smoothly • Tag all warranty parts and returns to warranty clerk • Attend training classes and keep tabs on factory technical bulletins • Develop and maintain positive relationships with customers to increase overall customer happiness • Properly complete the service and/or repairs assigned by supervisor • Complete all work according to the applicable safety requirements and published procedures • Participate in, and utilize to the best of one’s abilities, technical training as assigned by management • Maintain your designated workspace in an organized and clean manner • Ensure guest vehicles are returned as clean as they were prior to being serviced • Show the utmost courtesy to all guests, visitors, and dealership personnel • Make every effort to achieve the production objectives set by management • Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications • Any other duties as outlined by the Service Supervisor and or management Qualifications • Ford Certification is highly preferred • At least 2 years of Fleet or Dealership experience • High school diploma or equivalent required • ASE certification preferred • CDL certification preferred • Teammate with a strong sense of dedication to the customer and service team • Self-motivated and professional • Possess own tools We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.