Are you a people person with strong phone skills, a drive to succeed, and eager to earn more? Toyota of Orlando is looking for a bilingual, goal-driven Appointment Setter to join our dynamic team! The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team. What We Offer : • Daily guaranteed pay • Full benefits package • Competitive pay structure with top performers earning up to $100K/year • Supportive leadership and team culture • Ongoing training and development Job Responsibilities: • Maintain a minimum standard of outbound calls to prospective customers • Approach each call with a goal to transfer or set an appointment for customers to visit the dealership • Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers • Adhere to lead management plan guidelines for each lead in your database • Respond to internet leads and inquiries • Accurately record interactions with each prospective customer in our database • Other reasonable duties as may be requested Requirements: • 1-2 years customer service experience in an outbound calling environment • Outstanding written and verbal communication skills • Prior phone experience, required • Proficient in MS Office • Ability to work evenings until 9:00 PM • Ability to work weekends as business needs dictate • Bilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring process Competencies: • Goal–oriented individual, driven to exceed personal and team goals • Eager to earn more • Exceptional communication and customer service skills exemplified to internal and external customers • Effectively collaborate with fellow employees In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation. Toyota of Orlando is proud to be an Equal Opportunity Employer.