Job Details: Job Location: Claflin University Main Campus - Orangeburg, SC, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Information Technology, SUMMARY OF POSITION: Under general direction designs, supports, maintains, and evaluates network and telecommunication systems; installs, configures, and maintains both physical and virtual network appliances; maintains college wired and wireless network, ISP connectivity; servers; performs other related duties as assigned.  ESSENTIAL DUTIES/NON-ESSENTIAL DUTIES AND RESPONSIBILITIES :  Network Administration/Server Support 50%  Responsible for planning, developing, maintaining, and monitoring the security of the campus network.  Designs, plans, installs, implements, and monitors both system and application software on the network switches, wireless controllers and access points, Firewall, VPN appliances, NAC appliance, and other networked devices  Monitor the network to ensure that the network is available to all system users  Responsible for all backups of the network devices  Install, configure, maintain, and support enterprise systems  Resolve escalated help-desk tickets  Work with vendors to research new technologies to enhance or improve campus technology  E-mail/Internet/Systems Support 30%  Manage and monitor ISP connectivity  Researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations  Troubleshoot wired and wireless connectivity issues  Telecommunications Support 20%  Plans, recommends, and assists in the design of telecommunications systems and procedures;  Coordinates the ordering and installation of telecommunications and data systems equipment and cabling;  Research, analyze, troubleshoots, and resolves telecommunications-related problems;  Maintains telecommunication server, appliances and software  Support and maintain campus-wide video surveillance and security camera systems  All duties and responsibilities must be performed in compliance with the University's Service Expectations.  Qualifications: OB QUALIFICATIONS:  MINIMUM QUALIFICATIONS:  Associate degree in computer science or related field  Four years of networking experience  Combination of certificates and experience related to the requirements of the position.  PREFERRED QUALIFICATIONS:  Bachelor's degree in computer science or related field  Three years of related experience in network management.  Experience with Network equipment (Extreme Networks, Cisco, Aerohive, Aruba)  Experience with Fortinet products  Wireless design and deployment  Familiarity with Telecommunications equipment  Experience with VMWare and Nutanix clusters  KNOWLEDGE, SKILLS, AND ABILITIES:  Working knowledge of local and wide area networks (LAN/WAN), Internet, e-mail systems, telecommunications, data communications, standard operating systems, software packages and software utilities  Proper records maintenance and storage for local and distributed environments.  Experience in all areas of local and wide area networks management and administration including but not limited to: system configuration, upgrades, setup, troubleshooting, planning, designing, implementation, and user support  Troubleshooting, maintaining, configuration and supporting telecommunications equipment.  Plan, design, and maintain data networks and network application servers  Provide technical support to users  Administer day-to-day operation of network equipment and network application servers  Implement LAN/WAN maintenance and management  Explain technical concepts in non-technical terms to faculty, staff, and students  Keep current by reading, interpreting, and applying information on technological changes and updates  Develop and maintain system documentation, SOPs, and technical diagrams  Prepare clear and concise written communications;  Research technical manuals and guides to respond to user questions, prioritize requests, organize, schedule, and coordinate a variety of activities and projects  Ability to learn new software and hardware packages;  Adapt to changes in technology;  Work independently and as a team member;  Establish and maintain cooperative-working relationships with all those contacted during the course of work.  GUIDELINES AND SUPERVISION: The Information Technology Specialist III reports to the Interim Leader/CIO of IT. Under general supervision be able to respond to and diagnose problems independently or through discussion with others.  SPECIAL CONSIDERATIONS: Display a willingness to work additional hours during the week and/or weekend, if required.  Hours: The university's operating hours are Monday through Thursday 8am - 5pm and Friday 8am - 1pm. This position requires occasional weekends and hours outside of regular business hours.  DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.  We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic, and cultural backgrounds.