Almost Family, LLC is seeking a dedicated Client Care Coordinator to join our team in Bend, OR. This role plays a crucial part in ensuring exceptional service and support to our clients, fostering strong relationships, and coordinating care with efficiency and compassion. As a Client Care Coordinator, you will serve as the primary point of contact for clients, facilitating communication and assistance to meet their needs effectively. This is an in-office position, Monday-Friday, 8am-5pm. Responsibilities • Act as the main liaison between clients and internal teams, ensuring clear and timely communication. • Coordinate scheduling and delivery of care services according to client requirements and company standards. • Maintain accurate records of client interactions, care plans, and service updates. • Address client inquiries and concerns promptly, providing professional and courteous support. • Collaborate with care providers and management to optimize client satisfaction and service quality. Requirements • 1yr experience in senior care or related field • Ability to travel in an around Central Oregon (experienced with winter road conditions) • Strong interpersonal and communication skills to engage effectively with clients and team members. • Excellent organizational abilities to manage multiple tasks and client information simultaneously. • Proficiency in basic computer applications and record-keeping systems. • Ability to work compassionately in a client-focused environment. • Previous experience in a client coordination or care-related role is preferred. Benefits • Competitive compensation at $25.00 per hour, paid on a bi-weekly basis. • Medical, Vision, Dental and additional voluntary benefits • Progressive paid time off • Paid Holidays • Supportive work environment with potential for professional growth. About the Company Almost Family, LLC is committed to providing high-quality, compassionate care services to individuals and families. Our team members are valued for their dedication, empathy, and professionalism. We pride ourselves on creating a positive and collaborative workplace where employees can thrive while making a real impact in the communities we serve.