Preview High-volume, family-owned Toyota dealership in Wood-Ridge, NJ seeking experienced Service Advisors who can present value-driven recommendations in a fully digital service environment. Commission-based pay with strong earning potential. About the Dealership We are a family-owned Toyota dealership with a busy, well-run service department handling approximately 1,500 customer-pay repair orders per month, plus warranty work. We are expanding into a new, state-of-the-art facility and operate a fully digital, paperless, touchless service drive. Our advisors work closely with factory-trained and certified technicians, allowing us to deliver accurate diagnostics and professional, value-based service recommendations. Position Overview We are seeking experienced Service Advisors who take a consultative, professional approach to service. This role is ideal for individuals who can explain technician diagnostics, present factory-recommended maintenance and repairs, and help customers make informed decisions — without pressure or gimmicks. Success in this role comes from understanding the product, communicating value and benefits, and building long-term customer relationships. Key Responsibilities • Greet customers and manage the service write-up process • Clearly explain diagnostic findings from factory-trained technicians • Present recommended repairs and maintenance based on Toyota factory guidelines • Communicate value and benefits, not just price • Utilize a fully digital, paperless, and touchless service system • Maintain proactive communication with customers throughout the repair process • Collaborate with technicians to ensure accuracy and efficient workflow • Build trust, repeat business, and long-term customer relationships What We’re Looking For • Prior Service Advisor experience (Toyota or dealership experience preferred) • Strong communication and customer engagement skills • Ability to confidently present recommendations and explain value • Comfortable working in a high-volume environment • Technically savvy and comfortable with digital tools and tablets • Ambitious, coachable, and willing to learn and improve Technology & Process • Fully digital and paperless service drive • Digital vehicle inspections and customer communication tools • Manufacturer maintenance schedules and factory service guidelines Comfort with technology is required. Compensation & Earning Potential • Commission-based compensation with base salary • Annual earning potential of approximately $75,000–$130,000+, based on performance • Strong volume supports consistent earning opportunities • Paid training and ongoing development Why Join Us • Family-owned dealership with hands-on leadership • High-volume Toyota service department • Brand-new facility and modern technology • Strong technician support and accurate diagnostics • Professional, respectful, team-oriented culture How to Apply Experienced Service Advisors looking for a modern, high-volume Toyota service department with real earning potential are encouraged to apply.