We are seeking a highly organized and customer focused Experience Coordinator to support our dealerships Mobile Service and Pickup & Delivery operations. This is an in person role that is responsible for scheduling appointments, performing outreach, confirming customer information, routing mobile service appointments efficiently and scheduling pickup/delivery of customer vehicles and coordinating drivers. Key Responsibilities: Perform outreach to obtain mobile service and pickup/delivery appointments Verify and update customer contact information Coordinate Pickup & Delivery logistics with drivers and customers Help grow the business through consistent execution and customer satisfaction Qualifications: Strong communication and organizational skills Ability to multitask in a fast-paced dealership environment Customer-service mindset with attention to detail Ideal Candidate: A self-starter who can keep operations organized, offer services available to customers and deliver a high-level customer experience. Need someone who is able to be in person 5 days per week.