Express Lane Service Advisor Chrysler Jeep Dodge Ram Dealership Now Hiring: Masters of Multitasking & Customer-Charm Wizards About the Role Do you thrive in fast-paced environments? Do you enjoy the smell of motor oil in the morning? Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so, welcome to the Express Lane, the pit stop where routine maintenance meets controlled chaos. We’re looking for a Service Advisor who can keep things moving smoothly, keep customers happy, and avoid being run over by overly-enthusiastic drivers entering the lane. What You'll Do • Greet customers with the confidence of someone who knows exactly where the air filter lives • Decode vague customer descriptions like “It’s making a thingy noise” • Write repair orders with accuracy, speed • Communicate with technicians without yelling • Up-sell maintenance services politely—not like a used-car infomercial • Keep customers updated so they don’t peek around corners • Maintain an above-average caffeine level to survive the morning rush Qualifications • Previous service advisor experience is great, but if you’ve survived retail, fast food, or toddlers—you're halfway there • Excellent communication skills • Ability to multitask while remaining calm and pretending you’re not multitasking • Basic understanding of vehicle maintenance • Computer skills—yes, clicking really fast counts • Valid driver’s license and the ability to park straighter than most customers What We Offer • Competitive pay + bonuses for being awesome • Health, dental, and vision (we care about your well-being • Paid time off for when you need a break from oil changes and humanity • Employee discounts on parts, service, and maybe even that Jeep you’ve been eyeballing • A team that supports you, laughs with you, and occasionally steals your pens Schedule • Full-time, weekends will be required • A fast-paced Express Lane environment where time moves 2x faster than normal