Description of the role: The FRONT PARTS COUNTER role at Stevens Creek Toyota is a crucial position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience. Responsibilities: • Assist customers in person, over the phone, and via email to identify and locate the required parts • Provide accurate and up-to-date information about parts availability, pricing, and compatibility • Process parts orders and ensure timely delivery or pickup • Maintain inventory levels and update stock records • Collaborate with the service department to ensure timely fulfillment of parts requests • Resolve any customer complaints or concerns regarding parts Requirements: • Previous experience in an automotive parts or retail environment preferred • Strong knowledge of automotive parts and their functionality • Excellent communication and customer service skills • Attention to detail and ability to handle multiple tasks simultaneously • Proficiency in computer systems and MS Office • Knowledge of Tekion is a plus Benefits: • Competitive compensation ranging from $20 to $25 per hour • Healthcare benefits package • 401(k) retirement plan • Paid time off and holidays • Career development and advancement opportunities