At Anderson Automotive Group, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Anderson Automotive Group is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks! Benefits: • Medical/Dental/Vision • Short/Long-term Disability • Life Insurance • FSA Account • 401k with Co Match • Saturday lunches • Onsite cafe Responsibilities • Participate in developing a proper repair plan for each vehicle • Prepare estimates in accordance with Insurance partner and company guidelines • Maintain and execute a timely schedule before, during, and after completion of repairs • Communicate supplements to customers and insurance companies on the same business day as written • Ensure customers’ cars are kept clean and tidy to improve customer happiness • Consult with management regarding new procedures and equipment in the industry Qualifications • High school diploma or equivalent • Excellent customer service skills • 2+ years experience writing estimates and dealing with major insurance carriers. • Knowledge of CCC1 • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a dynamic environment • Excellent oral and written communication skills • Teammate with collaborative mindset • Math, reading, and software skills • Ability to learn new technology, repair and service procedures and specifications • Valid driver’s license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.