Heritage Ford has an opportunity for a full time employee as a Parts Counter person. Ours is a customer oriented field and requires a person who can relate to our customer’s needs and offer professional assistance to help them resolve their parts concerns. Parts Clerk/Counter-person: • Sell products and/or services to repair the problem at hand and meet the customer's needs. • Assist in keeping the parts department clean and orderly. • Maintain the retail sales floor and displays to meet or exceed the dealership's standards and customer's satisfaction. • Assist the Parts Manager with inventory management to ensure maximum sales and customer satisfaction. • Provide service technicians with parts as required on a daily basis. • Communicate efficiently with advisors and technicians to ensure efficient work flow. • Communicate with customers in a timely manner when ordered parts arrive. • Verify parts receiving documents. • Follow prescribed cash, credit, and check processing procedures of the dealership. • Attend training as prescribed by management to maintain proficiency in his/her job description. • Use dealership equipment and resources safely and proficiently. • Maintain customer goodwill by greeting and acknowledging all customers he/she comes in contact with. • Follow up on shortages and expedite by reporting to the Parts Manager. • Perform other tasks as required by the Parts Manager. Parts Clerk/Counter-person: • PARTS DEPARTMENT EXPERIENCE IS PREFERRED • Demonstrate analytical, organizational and communication skills. • Solid understanding of parts room and shop environments. • Strong organization skills, attention to detail, time-management, and multi-tasking skills. • Must have knowledge of computers and ability to learn inventory system and other software. • Ability to provide excellent customer service in a fast paced environment. • Some lifting, sitting/walking around stock room. • All potential employees must pass pre-employment testing to include a background check and drug screen.