Customer Advocate Management Trainee Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. A come interview with a manager who started their career as a Customer Advocate. • $55,000-$85,000 • Work with the latest technology • Health, Dental, and Vision insurance • Paid vacation time • 401 (k) with up to 5% employee contribution • Betterhelp online Therapy Job Duties: • Navigate clients through the sales process, establishing trust and selling value throughout • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses • Direct clients to online tools available for reviewing vehicle options, packages, features • Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.) • Explain product performance and benefits • Describe all optional equipment available for customer purchase • Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles • Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options • Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership Job Requirements: • College degree • Strong written and verbal communication skills • Able to build relationships with associates and clients, establishing long-term partnerships • Outgoing and inviting personality, able to establish trust quickly • Driven to achieve and to service clients