The job in short
Indoor climbing gym guide: belay lessons, risk management, floor supervision and point-of-sale.
Compliance
Details
- Found
- 21 d ago · posted 2025-06-19
- Location as listed
- Nashville, TN, USA
- Role
- Climbing Gym Guide
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Climb Kraft - Nashville, TN, Salary Range: Undisclosed, Climb is headquartered in Nashville, TN with 5 total locations: Nashville, TN (3), Murfreesboro, TN (1) and Bentonville, AR (1). We value a healthy work/life balance that encourages our employees to pursue personal endeavors while displaying a strong commitment to our mission, To be a catalyst for community through personal transformation and vision, Connect People + Movement. Weekend and evening shifts are a requirement for this position
Curate Culture
Emulate a thorough understanding of Climb’s Mission and how it applies to the customer's journey
Dedication to customer service, organization, and risk management daily in an effort to enact Climb’s Vision
Strong teamwork and communication skills
Dress according to staff attire standards
Use the AMGA belay technique at all times
Open and close the gym facility
Details Matter
Perform, and train all guide responsibilities
Point of Sale (RGP) proficiency
Perform belay lessons and belay approval tests according to Climb standards
Monitor and execute Climb's risk management procedures
Mitigate and manage emergency situations calmly and professionally according to incident reporting process
Curate and maintain high level of culture and community
Oversee opening, general operation and closing of cash registers and RGP computer systems
Delegate, and check cleanliness and upkeep of the facility
Accurately sell, record, and oversee the sale of products and memberships
Attentively and effectively field customer questions, comments and concerns
Ensure and enforce customer compliance with rules and procedures
Be well versed in gym promotions, memberships, specials, retail and policies
Work any number of lock-ins and special events throughout the year
Maintain a valid CPR/First Aid certification
Qualifications:
Weekend availability required
Last minute shifts often available
Pay based upon experience
Climb membership
Staff Discounts
Supervisor
General Manager
Climb is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.