The job in short
Automotive service advisor at a Kia dealership.
Details
- Found
- 23 d ago · posted 2024-07-12
- Location as listed
- Knoxville, TN
- Role
- Service (other)
- Source
- The company’s own careers site
Full description
Service Advisor
Parkside Kia is seeking an organized and detailed Service Advisor.
Service Advisor Responsibilities
•
Greeting customers promptly
•
Obtaining customer and vehicle information
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Clearly reporting all vehicle symptoms as described by the customer
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Determining and recommending needed maintenance base on age, mileage and history of vehicle
•
Prepare a complete and accurate estimate of cost for labor and parts
•
Establish follow up time
•
Monitor the progress of each vehicle throughout the day, and updating customers frequently
•
Verifying that the final invoice reconciles with the work performed on the repair order
•
Explaining all completed work and charges to customers
Job Requirements
•
Proven record of achieving exceptional Customer Satisfaction
•
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
•
Above average energy level
•
A desire for a long term career with a growing organization
•
Personal and professional integrity
Benefits
Service (other) jobs in Knoxville, Tennessee · Service (other) jobs in the United States · All Parkside Kia jobs