The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities: • Provide exceptional customer service. • Process UPS, USPS, Amazon, and other shipping transactions. • Assist customers with printing, copying, faxing, scanning, and mailbox services. • Package items safely and securely for shipment. • Answer phones and assist customers with questions. • Maintain a clean, organized, and professional store environment. • Accurately handle cash and credit card transactions. • Work as part of a team while completing daily operational tasks. Qualifications: • Excellent communication and customer service skills. • Ability to multitask in a fast-paced environment. • Strong attention to detail and willingness to learn. • Reliable transportation and punctual attendance. • Retail or customer service experience is preferred but not required. Appearance & Professionalism A clean, neat, and professional appearance is mandatory. Team members are expected to maintain good personal hygiene, wear the required uniform, and present themselves in a manner that reflects the professional standards of The UPS Store. Appearance is an important part of creating a positive experience for our customers. If you’re dependable, eager to learn, and enjoy working with people, we’d love to hear from you!