Advantage Auto Group, is looking for a part-time Customer Relations Representative to join our Service Department team. What You'll Do • Make outbound follow-up calls to service customers to gather feedback on services performed on vehicle. • Address customer concerns promptly and professionally, escalating issues to the Service Manager when needed • Track and report response data and customer satisfaction trends • Support the service team in maintaining strong customer relationships post-visit What We're Looking For • Excellent phone and interpersonal communication skills • Comfortable working with performance metrics and call volume targets • Automotive service or customer service background preferred, not required • Reliable, detail-oriented, and able to work independently Details • Part-time schedule