Tracy Volkswagen is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment. We are offering an opportunity for a rewarding career! We offer: • Highly competitive compensation • Paid training and development • Medical, Vision and Dental Benefits • 401(k) with company match • Employee appreciation lunches • Employee bonus for referrals • Employee discounts • Excellent culture • Room for growth RESPONSIBILITIES: • Greet customers promptly in a friendly manner • Obtain customer and vehicle information • Provide excellent customer service to all customers • Clearly document all vehicle symptoms as described by the customer • Review all current and future vehicle service needs & recommendations with every customer • Establish follow up time • Monitor the progress of each vehicle throughout the day, and updating customers frequently • Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements. • Explain all completed work and charges to customers REQUIREMENTS: • Proven record of achieving exceptional Customer Satisfaction • Previous customer service experience • Highly skilled in multi-tasking and personal organization • Above average energy level • A desire for a long term career with a growing organization • Personal and professional integrity If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration. Please reply with a copy of your resume and experience for consideration. Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment. For more information, please see gillautogroup.com.