Position Overview: We are currently seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. The ideal candidate will have excellent communication skills, a strong technical understanding of automotive systems, and a commitment to providing outstanding service to our customers. As a key member of our service team, the Automotive Service Advisor plays a crucial role in ensuring a seamless and positive experience for our clients. Responsibilities: • Greet customers and assess their automotive service needs. • Listen to customer concerns and document vehicle symptoms. • Provide accurate estimates for repair costs and timelines. • Communicate effectively with customers regarding recommended services. • Coordinate with the service technicians to ensure timely completion of repairs. • Keep customers informed of the status of their vehicles. • Address customer inquiries and concerns in a professional and courteous manner. • Schedule appointments and manage the service department's workload. • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with other team members to achieve service department goals. Qualifications: • Previous experience as an Automotive Service Advisor is preferred. • Strong knowledge of automotive systems and repairs. • Excellent communication and interpersonal skills. • Customer-focused with a commitment to providing exceptional service. • Ability to work in a fast-paced and dynamic environment. • Proficient in computer systems and software used in automotive service. • Strong organizational and multitasking abilities. • Team player with a positive attitude. Benefits: • Health, dental, and vision insurance. • 401(k) retirement plan. • Paid time off • Ongoing training and development opportunities.