Business Development Representative (BDR) – Automotive Location: McGrath Acura of Libertyville Job Type: Full-Time About Us At McGrath Acura of Libertyville, we pride ourselves on delivering a premium customer experience that matches the Acura brand. Our dealership is fast-paced, team-oriented, and focused on driving results while maintaining top-tier customer satisfaction. Position Overview We are looking for motivated, energetic individuals to join our Business Development Center. As a BDR, you will be the first point of contact for our customers—responsible for generating appointments and creating opportunities for our sales and service teams. Key Responsibilities • Respond to inbound leads (phone, internet, text) quickly and professionally • Make outbound calls to follow up with prospects and prior customers • Set, confirm, and manage appointments for Sales and Service • Maintain accurate CRM notes and customer records • Follow proven processes to maximize show rates and conversions • Deliver a high-quality, positive customer experience on every interaction What We’re Looking For • Strong communication skills and phone presence • Customer service, call center, or sales experience preferred • Ability to work in a fast-paced, goal-driven environment • Coachable, competitive, and team-oriented mindset • Basic computer/CRM skills What We Offer • Competitive hourly pay + aggressive bonus structure • Paid training with clear processes and support • Career growth opportunities within the McGrath Automotive Group • High-energy, team-focused work environment