Remote Mobile Service Technician Company: Beach Ford Lincoln Location: Charleston Market - Remote Job Type: Full-Time Position Overview We are seeking a skilled and self-motivated Remote Mobile Service Technician to deliver high-quality vehicle maintenance and repair services directly to customers at their homes, workplaces, or designated locations. This role combines technical expertise with customer-facing service, representing Ford’s commitment to convenience, innovation, and excellence. Key Responsibilities • Perform routine maintenance and light repair services on Ford and competitive make vehicles (e.g., oil changes, tire rotations, battery replacements, recalls, and software updates) at customer locations • Diagnose mechanical and electrical issues using mobile diagnostic tools • Communicate clearly with customers about vehicle condition, recommended services, and timelines • Manage daily schedule, travel routes, and service appointments efficiently • Maintain and organize a fully equipped mobile service vehicle • Accurately document services performed, parts used, and customer interactions via digital systems • Follow all safety protocols and company standards Qualifications • High school diploma or equivalent (ASE certification preferred) • 2+ years of automotive technician experience (Ford experience a plus) • Strong diagnostic and problem-solving skills • Valid driver’s license with a clean driving record • Ability to work independently with minimal supervision • Comfortable using tablets, mobile apps, and diagnostic software • Strong customer service and communication skills Preferred Skills • Experience with mobile or field service operations • Familiarity with Ford systems, tools, and service procedures • EV (Electric Vehicle) maintenance knowledge is a plus Physical Requirements • Ability to lift up to 50 lbs • Comfortable working outdoors in varying weather conditions • Frequent standing, bending, and kneeling Benefits • Competitive pay (hourly + performance incentives) • Company-provided mobile service vehicle and tools • Health, dental, and vision insurance • Paid time off and holidays • Ongoing training and certification opportunities Why Join Ford? Join a forward-thinking team that is redefining automotive service through mobility and convenience. As a Mobile Service Technician, you’ll play a key role in delivering a modern, customer-first experience while working with cutting-edge automotive technology.