Service Advisor Assistant Join our Ford dealership team! We are looking for a friendly, organized, and customer-focused Service Advisor Assistant to support our Service Department and help provide an exceptional experience for every customer. What You’ll Do • Assist Service Advisors with daily customer and administrative needs • Greet customers and help direct them to the appropriate Service Advisor • Answer phones and schedule service appointments • Help coordinate vehicle drop-offs and pick-ups • Communicate with customers regarding service status and updates • Prepare and organize repair orders, paperwork, and customer information • Assist with warranty and service documentation • Coordinate with technicians, parts staff, and other dealership departments • Help maintain an organized and professional service reception area • Provide friendly, professional customer service throughout the service visit • Perform other duties as needed to support the Service Department What We’re Looking For • Some Mechanical Experience to speak intelligently with customers about concerns • Excellent customer service and communication skills • Friendly, professional, and positive attitude • Strong organizational and time-management skills • Ability to multitask in a fast-paced environment • Comfortable using computers and dealership software • Attention to detail and accurate data entry • Previous automotive or dealership experience is a plus, but we are willing to train the right person • Valid driver’s license and a good driving record Why Join Us? • Competitive pay with bonus potential! • Full-time position • Opportunities for training and advancement • Employee discounts • Benefits package available • No Weekends! • Work alongside an experienced and supportive dealership team • Be part of a professional Ford Service Department focused on customer satisfaction If you enjoy working with people, staying organized, and being part of a team, we’d love to hear from you! Apply today and start your career with our Ford dealership.