SERVICE CONCIERGE
Beaver Automotive / Beaver Auto Group · beavertoyota.com
JacksonvilleOn-siteEntry level
The job in short
Dealership service concierge greeting customers in guest lounge.
Details
- Found
- 21 d ago · posted 2020-07-14
- Location as listed
- Jacksonville, FL
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
At Beaver Chevrolet, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market; creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and are seeking a hard working, eager to learn individual excited to serve alongside of us.
What We’re Looking For
As a Service Concierge/ Greeter you will be welcoming customers into the guest lounge area while providing excellent customer service and maintain a clean and tidy work space. We are looking for someone who is dependable and loves building relationships on a daily basis.
What We Offer:
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Closed on all major holidays
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Team outings including Escape Room and Top Golf
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Extensive inventory selection of over 700 vehicles
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High-volume store averaging 350+ units a month
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Flexible Spending Plan
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State-of-the-art facility and equipment
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Opportunity for internal promotion and career growth with company
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Family-oriented and friendly work environment
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Tenured leadership and management team, with a focus on career development
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Flexible schedule
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401(k) retirement plan
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Employee purchase and service discount
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Full benefits including: Medical, Dental, Life, Disability and Cancer Plans
Responsibilities:
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Be the face of our team, greeting guests upon arrival in lounge area and on service drive
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Assist customers as needed with the utmost customer service
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Lead by example and be an advocate for staff
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Be a liaison between customers and the service department as needed
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Handle inbound service appointment requests if needed in a prompt and professional manner
Requirements:
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Exceptional customer service skills
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Strong business communication skills
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Ability to learn quickly
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Ability to respond quickly and appropriately to difficult situations
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Must be professional in appearance and conduct
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Must be able to count and balance money
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Must have a friendly upbeat attitude and be a team player
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