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Automotive Service Advisors

Graff Toyota of Chesterton · grafftoyotachesterton.com
Burns HarborEntry level1+ yrs
Apply on Graff Toyota of Chesterton’s site

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The job in short

Service advisor.

Details

Found
27 d ago · posted 2025-10-18
Location as listed
Burns Harbor, IN
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Graff Auto Campus | Automotive Service Advisor Grow Your Service Career Across Five Brands We're looking for experienced Service Advisors who thrive in a high-volume drive, put customers first, and want a real path forward. At Graff Auto Campus you'll work with Ford, Toyota, Kia, Chevrolet, and Chevrolet GMC teams backed by strong leadership. What We Offer • Ongoing training and coaching from service leadership • A team-focused culture that recognizes strong CSI and results • Modern tools for text and video customer communication • A clear path: Service Advisor → Senior Service Advisor → Assistant Service Manager → Service Manager What You'll Do • Greet customers promptly and gather customer and vehicle information • Clearly document all vehicle symptoms as described by the customer • Recommend maintenance based on age, mileage, and vehicle history • Prepare complete, accurate labor and parts estimates • Set follow-up times, track each vehicle's progress, and update customers frequently • Verify the final invoice matches the work performed on the repair order • Explain all completed work and charges to customers What You Bring • At least 1 year of experience as a dealership Service Advisor • Automotive knowledge • A positive attitude and high-volume mentality • A CSI-focused, customer-first approach Apply today. We move quickly and want to meet you.

Customer Service Representative jobs in the United States · All Graff Toyota of Chesterton jobs · Entry-level jobs in Burns Harbor, Indiana

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