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Automotive Service Advisors

Graff Toyota of Chesterton · grafftoyotachesterton.com
Burns HarborEntry level1+ yrs
Apply on Graff Toyota of Chesterton’s site
Posted 13 months ago. 10,069 more Customer Service Representative jobs in the United States went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

An entry-level full-time Customer Service Representative role at Graff Toyota of Chesterton in Burns Harbor, asking for 1+ years of experience.

Details

Found
38 d ago · posted 2025-10-18
Location
Burns Harbor, IN

Full description

Graff Auto Campus | Automotive Service Advisor Grow Your Service Career Across Five Brands We're looking for experienced Service Advisors who thrive in a high-volume drive, put customers first, and want a real path forward. At Graff Auto Campus you'll work with Ford, Toyota, Kia, Chevrolet, and Chevrolet GMC teams backed by strong leadership. What We Offer • Ongoing training and coaching from service leadership • A team-focused culture that recognizes strong CSI and results • Modern tools for text and video customer communication • A clear path: Service Advisor → Senior Service Advisor → Assistant Service Manager → Service Manager What You'll Do • Greet customers promptly and gather customer and vehicle information • Clearly document all vehicle symptoms as described by the customer • Recommend maintenance based on age, mileage, and vehicle history • Prepare complete, accurate labor and parts estimates • Set follow-up times, track each vehicle's progress, and update customers frequently • Verify the final invoice matches the work performed on the repair order • Explain all completed work and charges to customers What You Bring • At least 1 year of experience as a dealership Service Advisor • Automotive knowledge • A positive attitude and high-volume mentality • A CSI-focused, customer-first approach Apply today. We move quickly and want to meet you.

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