AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We offer: • Competitive pay plan • Full-time position • Medical and Dental Insurance Available • 401(k) retirement plan • Paid Vacation • Career advancement opportunities • State-of-the-art facility • A friendly, professional work environment with the best training in the industry. Responsibilities - Service Advisor: • Write service repair orders and ensure that customers receive prompt, courteous service • Advise customers on necessary/suggested services and costs; including special promotions • Answer technical questions about vehicle problems, warranties, service and repairs • Follow the status of a customer's vehicle from service bay entry through completion of work • Keep customers informed of any changes that occur • Upon completion of work, review work order with customer • Provide a completely satisfied customer experience Qualifications/Requirements - Service Advisor: • At least 1 year’s Automotive Service Advisor and/or dealership experience required • Fantastic customer service and communication skills • Friendly personality • Time-management skills • Professional, well-groomed personal appearance and a positive attitude • Team-oriented and self-motivated • Strong computer skills • Good multitasking and organizational skills • Clean driving record and valid driver's license • High school diploma or equivalent • Applicants must pass pre-employment testing to include background check and MVR. • We are a DRUG free employer and a pre-employments test is required • CDK experience helpful