Position Summary The Automotive Dealership Cashier / Receptionist is the first point of contact for customers and visitors at the dealership. This dual-role position requires professionalism, accuracy, and excellent communication skills. The cashier / Receptionist is responsible for processing customer payments efficiently and accurately, handles phone calls, greets visitors, and supports administrative tasks to ensure smooth front desk operations. Key Responsibilities Customer Service & Front Desk • Greet customers and visitors promptly and courteously. • Answer incoming phone calls and direct them to the appropriate department or staff member. • Provide information and assistance to customers in person and over the phone. • Maintain a clean and welcoming front desk and reception area. Cashier Duties • Accurately process service, parts, and vehicle sales payments. • Balance cash drawer and prepare daily cash reports and deposits. • Issue receipts, refunds, and change due to customers. • Reconcile credit card and cash transactions at the end of the day. Administrative Support • Assist with filing, scanning, and data entry tasks. • Maintain appointment schedules for service or sales teams. • Manage incoming and outgoing mail and deliveries. • Support office staff with general clerical duties as needed. Qualifications Experience & Education • High school diploma or equivalent required. • Prior experience in a cashier, receptionist, or customer service role preferred. • Experience in an automotive dealership setting is a plus. Skills & Competencies • Strong communication and interpersonal skills. • Proficient in Microsoft Office (Word, Excel) and general computer use. • Ability to handle cash and process payments accurately. • Excellent organizational and multitasking abilities. • Professional appearance and demeanor. Personal Attributes • Friendly, courteous, and customer-focused attitude. • Dependable, punctual, and detail-oriented. • Team player with a willingness to assist in various administrative tasks. Work Schedule & Compensation • Schedule: Monday – Friday, 8 AM – 6 PM, with occasional Saturdays • Compensation: Hourly wage, based on experience. Benefits: Medical, Dental, Vision Competitive Wages 401K Company Paid Life Insurance Short-Term Disability PTO Voluntary Life Insurance Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Paid Holidays Employee Discounts