Job Details: Job Location: Headquarters - San Diego, CA, Position Type: Full Time, Salary Range: $20.00 - $25.00Hourly, Job Shift: Day, Job Category: Insurance, SUMMARY Performs assigned testing tasks on current projects to validate software applications as part of system implementations. This is a hands-on systems tester role focused on executing testing activities. Will be assigned multiple software applications and may face tight deadlines.   ESSENTIAL DUTIES AND RESPONSIBILITIES · Execute test cases in accordance with test plans, project specifications, and business requirements. · Document, track, and communicate test results, issues, and resolutions. · Analyze information and workflows to identify appropriate actions, requirements, and process improvements. · Communicate professionally and effectively with internal and external customers, vendors, and company personnel via phone, email, correspondence, and in person. · Respond timely to inquiries, messages, and requests for information. · Accurately enter and maintain information within company systems and reporting tools. · Collaborate effectively in both team and independent work environments. · Maintain timelines in compliance with company, state, and federal guidelines. · Demonstrate adaptability, accountability, professionalism, and a willingness to accept constructive feedback. · Maintain regular and predictable attendance, including overtime or adjusted schedules as needed. · Perform other duties as assigned. Qualifications: QUALIFICATIONS · Proficient in Microsoft Office and Windows-based systems. · Strong analytical, organizational, and problem-solving skills. · Excellent verbal and written communication skills. · Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. · Ability to follow instructions and adapt to changing business needs. · Experience interacting professionally with customers, vendors, and cross-functional teams. · Knowledge of company procedures, workflow processes, and industry operations preferred. · Ability to work independently and collaboratively within a team environment. · P&C insurance industry knowledge preferred.   Education or Experience High School Diploma One-year testing experience and/or working in the insurance industry preferred, but not required.   ADDITIONAL REQUIREMENTS Analytical, Communication, and Reasoning Skills · Ability to read, analyze, and interpret business documents, technical procedures, professional materials, and government regulations. · Strong written and verbal communication skills, including the ability to prepare reports, correspondence, and procedural documentation, and effectively present information to managers, customers, vendors, and other stakeholders. · Ability to analyze data, perform basic mathematical calculations such as percentages, premiums, commissions, and other business-related figures, and apply critical thinking to solve practical problems. · Ability to interpret and follow written, oral, and process-based instructions while managing multiple variables in a dynamic work environment. · Demonstrated problem-solving, organizational, and decision-making skills with attention to detail and accuracy. Work Location: This position is required to work on-site for the first six (6) months to support training, onboarding, and business integration. Following the introductory period, the role may be eligible for a hybrid or remote work arrangement based on performance, business needs, and management approval.