We are seeking a Front Desk agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests • Confirm phone and online reservations • Respond to guest needs, requests, and complaints • Collect payment from departing guests • Keep records of occupied rooms and guests • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields • Ability to build rapport with guests • Strong organizational skills • Excellent written and verbal communication skills