Position: Service Consultant Employment: Full Time Location: Phoenix, AZ Start Date: ASAP Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients. Responsibilities • Greet customers with professionalism, hospitality, and respect • Clearly explain service recommendations and repair solutions • Manage repair orders and workflow efficiently • Sell services honestly and effectively • Communicate with customers in person and by phone in a clear, professional manner • Build strong, long-term customer relationships • Coordinate shuttle service for customers when needed • Ensure all repairs meet quality and safety standards • Support teammates and maintain a positive, team-oriented atmosphere • Perform other duties as assigned Qualifications • Fluent in Spanish • Previous experience in an automotive dealership service department preferred • High school diploma or equivalent • Strong customer service and communication skills • Basic computer proficiency (DMS/CDK a plus) • Professional appearance and demeanor • Ability to stay organized and calm in a fast-paced environment • Positive, friendly, team-oriented attitude • Valid driver’s license with a clean driving record • Ability to pass pre-employment background check and drug screen What We Offer: • Competitive compensation. • PTO • Employee discounts. • Comprehensive benefits such as health, dental, and vision insurance. • Company-sponsored life insurance. • 401(k) retirement savings plan. • Opportunities for career growth and advancement. • Values-driven culture built on professionalism, integrity, and a fun family atmosphere. Apply With Us: If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today. We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.