VEP Acquisition Specialist – Courtesy Auto Group Location: Mesa, Arizona Job Type: Full-Time Join the FAMILY at Courtesy Auto Group – Where Our People Come First At Courtesy Auto Group, we live by our core values of FAMILY: F = Fun, A = Attitude, M = Mastery, I = Integrity, L = Loyalty, Y = You. We’ve been family owned and operated since 1955, and as we celebrate 70 years of serving our community, we remain committed to what matters most — our PEOPLE. When we take care of our people, they create an exceptional CUSTOMER EXPERIENCE, and that builds lifelong LOYALTY to the Courtesy brand. Now we’re looking for a VEP Acquisition Specialist to join our growing team and help us take customer service and vehicle acquisition to the next level. What’s the Role? Why is it different from a "normal sales professional?" As a VEP Acquisition Specialist, you’ll work directly with our Service Department to engage customers who might be ready to sell or trade their vehicle. Your goal? 1. You tart the conversation 2. Identify opportunities 3. Help customers upgrade or sell us their vehicle — all while delivering a world-class experience. No Experience? No Problem. We Offer: • Paid 90-Day Training Program – Learn everything you need to thrive • New Hire Bonus – Get rewarded as you grow • Supportive leadership, tools, and systems to help you win • A fun, fast-paced, team-oriented work environment • $50,000-$100,000 yr What We’re Looking For: • Outgoing, energetic, and customer-focused • Self-motivated with a strong work ethic • Coachable and eager to learn something new • Confident communicator who can build quick rapport • Organized and able to work with data and service leads • Willing to become a phone and digital ninja What You'll Do Daily: • Partner with Service Advisors to identify customers with strong equity positions • Reach out to customers during their service visit to discuss vehicle upgrade options • Present purchase or trade-in offers • Guide customers into new vehicles when it’s the right fit • Track interactions and follow-ups using our CRM tools • Be a brand ambassador for Courtesy’s values and culture Perks & Benefits: • Competitive pay with performance-based bonuses • Health, dental, and vision insurance • Career growth opportunities within Courtesy Auto Group • A family-like culture where your contributions matter • Be part of a mission to help us become the #1 dealership in the city! • 401k & Match! Qualifications: • Previous experience in automotive sales is preferred but not required. • Bilingual in both English and Spanish (Preferred) • Excellent communication and interpersonal skills. • Strong negotiation and closing abilities. • Enthusiastic and self-motivated with a positive attitude. • Knowledge of brand vehicles and their features is a plus. • Valid driver's license and clean driving record. • Willing to submit to pre-employment drug screen and background check. Apply With Us: If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Our interview process typically includes a phone interview, one or multiple in-person interviews, background check, drug screening, and a driving record review. Be a part of a winning team and outstanding culture, apply with us today. We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.