Customer Care - Office Support
Pearle Vision - Skokie
SkokieOn-siteEntry level1–2 yrs
The job in short
Optical store customer care and frame selection assistant.
Details
- Found
- 22 d ago · posted 2025-09-28
- Location as listed
- Skokie, IL
- Role
- Patient Services / Front Office
- Source
- The company’s own careers site
Full description
Company Culture:
A fast-paced and incredibly rewarding environment that thrives off of fostering professional and sociable business relationships with other associates, patients and doctors. Our inclusive, tight-knit team is motivated by one united objective, to care for our patient’s eyes.
Benefits:
•
Competitive compensation.
•
Healthcare (Medical, dental, vision)
•
401K benefits provided.
•
Free vision exam and glasses on an annual basis (ask for further details).
Responsibilities:
•
Ensure an excellent and enjoyable patient experience by assisting with frame selection, and fulfilling promises about the timeliness of the service carried out.
•
Foster patient acquisition and retention.
•
Other duties as assigned by the store manager.
Skills:
•
Eager to provide enthusiastic and concise communication to meet/exceed patient expectations.
•
Can manage priorities through adaptability and flexibility.
•
Ability to present and implement creative solutions to grow the business.
•
Has attention to detail and follow-up.
•
Possesses the willingness to learn.
•
Possesses great listening skills.
• Qualifications:
• High school diploma, or equivalent.
• Comparable experience typically achieved with a minimum of 1-2 years in an optical or similar retail environment with proven results.
Patient Services / Front Office jobs in the United States · Entry-level jobs in Skokie, Illinois