Key Responsibilities: • Supervising and Training Staff: Overseeing the work of technicians, providing training, and ensuring adherence to safety regulations. • Technical Expertise: Performing complex diagnostics, repairs, and maintenance on vehicles or equipment. • Scheduling and Workflow Management: Creating and managing work schedules to ensure efficient operations. • Quality Control: Ensuring all work meets industry standards and customer expectations. • Customer Relations: Addressing customer concerns and ensuring high levels of satisfaction. • Inventory Management: Monitoring and ordering necessary parts and supplies. • Administrative Tasks: Maintaining detailed records, preparing reports, and conducting performance reviews. Skills and Qualifications: • Experience: Significant experience in both supervisory roles and technical repair work. • Technical Knowledge: In-depth understanding of the equipment and processes used in the shop. • Leadership: Strong leadership and organizational skills to manage and motivate a team effectively. • Communication: Excellent verbal and written communication skills. • Problem-Solving: Ability to diagnose and resolve complex technical issues. This role is essential for maintaining operational efficiency and ensuring both employees and customers are satisfied