Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public. • Serves customers by providing product and service information and resolving product and service problems. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Contributes to team effort by accomplishing related results as needed. What We Offer: • Medical and Dental • 401K Plan • Paid time off and vacation • Growth opportunities • Paid Training • Employee vehicle purchase plans • Family owned and operated • Long term job security • Flexible Work Schedule • Discounts on products and services Qualifications / Skills: • Customer service • Quality focus • Problem solving • Phone skills • Listening • Resolving conflict • Analyzing information • Multi-tasking • No experience necessary/ will train the right candidates