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Cape Fear Auto Care Service Manager

Audi Cape Fear · audicapefear.com
WilmingtonOn-siteLead / Manager
Apply on Audi Cape Fear’s site
Posted 5 months ago. 6 more Technician (general) jobs in Wilmington, North Carolina went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

Automotive service shop manager leading technicians and customer repairs.

Node.jsInsurance

Details

Found
40 d ago · posted 2026-06-12
Location
Wilmington, NC

Full description

Cape Fear Auto Care is not just another repair shop. We are building a premium, all-makes-and-models automotive repair business inside a state-of-the-art dealership facility, and we are looking for the person who can help us launch it, staff it, manage it, and grow it. Responsibilities • Help launch and build Cape Fear Auto Care from the ground up • Recruit, interview, and help hire qualified automotive technicians • Lead and manage the technician team • Oversee daily shop workflow, scheduling, repair orders, and productivity • Communicate with customers throughout the repair process • Prepare and explain service estimates and repair recommendations • Ensure repairs are completed properly, efficiently, and to a high standard • Maintain a clean, organized, professional, dealership-level facility • Work with ownership to grow the business and create a premium customer experience What We Are Looking For • Automotive service, repair, or fixed operations experience • Prior experience as a shop manager, service advisor, foreman, technician leader, or similar role • Strong ability to recruit, lead, and motivate technicians • Excellent customer communication and follow-up skills • Understanding of repair estimates, labor times, parts, and shop workflow • Professional, organized, and process-driven • Comfortable working with all makes and models • Entrepreneurial mindset with the desire to help build a new business • High standards for quality, cleanliness, and customer satisfaction Benefits • Competitive pay structure! • Subsidized health, vision and dental insurance • 401K Match up to 6%

Technician (general) jobs in the United States · Senior Technician (general) jobs in the United States · Senior and manager-level jobs in Wilmington, North Carolina

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