Housekeeping Lead
Commonwealth Senior Living · commonwealthsl.com
NorfolkLead / Manager
The job in short
Housekeeping team lead.
Insurance
Details
- Found
- 22 d ago · posted 2026-09-11
- Location as listed
- Norfolk, VA
- Role
- Hotel / Housekeeping
- Source
- The company’s own careers site
Full description
Pay range: $16 - $19 per hour.
Overview
The Housekeeping Lead is responsible for coordinating and maintaining housekeeping schedules and standards to ensure a consistently clean, safe, and comfortable environment throughout the community. This position supports quality assurance, process improvement, and task coordination.
Full-time associates are eligible for a comprehensive benefits package, which may include:
• Medical, dental, and vision insurance
• Company-paid life insurance
• Short-term and long-term disability options
• 401(k) retirement savings plan
• Paid time off
• Employee assistance program
• Additional voluntary benefits
Qualifications
•
Must be able to read, write, speak, and understand the English language.
•
High school diploma or equivalent preferred.
•
Minimum of two years of housekeeping experience in a senior living or healthcare setting preferred.
•
Strong attention to detail and organizational skills.
•
Comfortable using checklists, schedules, and reporting tools.
Areas of Primary Responsibility
•
Maintain and manage cleaning schedules for resident rooms and common areas, ensuring timely completion and consistency.
•
Conduct routine quality checks on cleaned areas to ensure they meet established cleanliness standards.
•
Assist with daily housekeeping duties as needed, including:
•
Cleaning and disinfecting resident rooms and common areas.
•
Sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces.
•
Collecting and disposing of trash.
•
Maintain and update supply inventories; promptly notify the Director of Maintenance or Executive Director of restocking needs.
•
Monitor the condition and cleanliness of housekeeping carts and storage areas.
•
Support setup of common areas for community events or dining as needed.
•
Ensure cleaning protocols, safety procedures, and infection control practices are always followed.
•
Log and report any maintenance concerns or resident observations.
•
Assist in training new housekeepers in cleaning processes and expectations.
•
Perform other duties as assigned.
Culture Ambassador
•
Models the core values of the company:
•
We Care About People
•
We Do the Right Thing
•
We Are Passionate, Have Fun, and Celebrate Success
•
We Speak Up! It’s Our Responsibility
•
We Take Ownership and Add Value
•
We Are Respectful
• Ensures all personnel exemplify the company’s core values at all times.
•
Creates and drives the sales culture at the community.
Physical/Sensory Requirements
This position requires good physical and mental health. The Housekeeping Lead must be able to lift, carry, walk, sit, push, pull, and move continuously during work hours.
•
Must be able to lift and/or carry 50 to 75 pounds.
•
Flexible scheduling may be required.
Hotel / Housekeeping jobs in Norfolk, Virginia · Hotel / Housekeeping jobs in the United States · All Commonwealth Senior Living jobs