Here at Miles Crown Automotive we want to make your next new or used car experience one to remember. We strive to provide excellent customer service when contacting us to handle your car repair services. Learn about our service departments, view service specials, schedule service online or email us with questions regarding your car care needs. You will also find a wide selection of parts for your new or used vehicle. What We Offer • Medical, Dental & Vision Insurance • Life Insurance • Short & Long Term Disability • Flexible Spending Accounts • 401K + Match • Paid Vacations • Employee Discounts Technician Specific Benefits • Shop equipped with the newest technology and equipment • Uniforms provided • Discounts on products and services • Work environment OSHA certified to current Air Quality Standards • Highly productive shop • Career advancement opportunities, promote from within • ASE and state inspection certification reimbursement and all training expenses paid to further your career • Continued education, manufacturer hands on and web based training • Clean and professional work environment • Competitive wages Responsibilities • Receive repair orders from dispatchers and take to stall area • Perform routine maintenance/major repairs assigned with efficiency and accuracy in accordance with dealership • Perform complete MPI and 27 point used care inspection • Diagnose cause of any malfunction and perform repair as authorized • Communicate with Parts Department to obtain needed parts • Tag & save parts, turn in parts, if the job is under warranty or if requested by the customer • Advise Service Advisor immediately if any additional work is needed, if work outlined is not needed or if repairs cannot be complete within promised time • Document & quality check work performed • Road-test vehicles to ensure repair has addressed customer complaint • Keep abreast of factory technical bulletins • Ensure that work area and customers' vehicle are kept clean • Administer safety & housekeeping policies/procedures • Understand/follow federal/state/local regulation, governing service repair work Qualifications • Associate's Degree or equivalent from two-year college or technical school; or two-years of experience in an auto body repair facility, one-year of supervisory experience and/or equivalent combination of education and experience • Five-years automotive mechanical experience (preferred) • Must have diagnostic ability in chassis, drive & electrical • Must have own tools • Ability to read, analyze & interpret technical procedures • Ability to write reports, business correspondence & procedure manuals • Ability to regularly lift/move up to 25 lbs • Basic mathematical skills & reasoning ability • Customer service, computer & organizational skills • Current, valid driver's license & satisfactory MVR