We are currently seeking an energetic and professional Customer Care / BDC representative who will be responsible for handling our phone and internet leads with top notch customer service. You will join a growing Business Development team in a highly collaborative and upbeat environment. Job Description: • Handle all internet and phone inquiries in a timely manner • scheduling sales appointments • Utilize CRM and lead management tools to manage sales inquiry flow and update our sales customer records • Follow up with existing and potential sales customers with a goal of maximizing every sales opportunity • Achieve targeted sales goals • Collaborate with New and Used Sales to ensure an exceptional experience for our customers • Participation in fun onsite and offsite events Qualifications: • Confident and professional phone manner • Dedicated, driven individuals with a strong work ethic • Must be highly motivated to succeed • Excellent organization and follow up skills • Call center, sales, and/or collections experience is preferred • Previous dealership and Automotive CRM experience is a plus. ***All applicants must pass pre-employment testing which includes a background check, clean driving record, and drug testing in order to qualify for employment. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance