Service Advisor
Toyota of Irving · toyotaofirving.com
IrvingOn-site
The job in short
Automotive service advisor at a dealership, greeting customers, writing repair estimates and explaining invoices.
Details
- Found
- 22 d ago · posted 2022-03-14
- Location as listed
- Irving, TX
- Role
- Automotive Service Advisor
- Source
- The company’s own careers site
Full description
Benefits include...
• Full-time employees are offered Medical, Vision & Dental
• 401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more
• Paid Vacation time, selected holiday pay, sick leave
• Air-conditioned shop
You will…
• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
•
You have…
• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus