Job Details: Job Location: Batavia Container Inc - Batavia, IL, Salary Range: $20.00 - $24.00Hourly, Job Shift: Standard Office Hours, Reports to: Deputy Director of Customer Service Employment Status: Part-Time Work Environment: Office environment Purpose The Part-Time Office Assistant – Front Desk is responsible for welcoming visitors, answering phone calls, assisting customers and potential clients, and performing general clerical and administrative duties. This position will provide front-desk and office support while maintaining a professional and courteous demeanor in person, by email, and over the phone. Essential Duties & Responsibilities Perform data entry accurately and efficiently, with strong attention to detail. Answer incoming phone calls, take messages, and ensure messages are promptly communicated to the appropriate staff member. Respond to customer inquiries and complaints by phone, email, and general correspondence. Manage meeting room availability and scheduling. Assist with preparing customer quotes. Maintain professional email and phone correspondence with customers. Assist with entering and maintaining account information in BCI’s ERP system. Provide support to the Accounts Payable and Accounts Receivable departments with projects as needed. Provide clerical and administrative support to the Customer Service team as needed. Monitor and maintain office and facility inventory, including office supplies, equipment, and production inventory. Assist with coordinating office services, including cleaners, maintenance service providers, and related contracts. Assist the Sales team with meeting scheduling, including arranging refreshments and meals. Perform other duties and special projects as assigned by the Deputy Director of Customer Service   Qualifications: Qualifications & Requirements Customer service-oriented with a professional and positive attitude. Ability to prioritize tasks, manage time effectively, and multitask. Excellent verbal and written communication skills. Excellent phone etiquette and professional communication skills. Reliable, punctual, and able to work independently with minimal supervision. Strong attention to detail and organizational skills. Proficient in Microsoft Office and general computer skills. Previous clerical, administrative, or customer service experience required. High school diploma or equivalent required. Willingness and ability to develop knowledge of the corrugated packaging industry. Ability to maintain confidentiality and protect customer, accounting, and company information. Ability to work a consistent part-time schedule and provide additional coverage when needed, with advance notice when possible.