Sales BDC Representative We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and some of the best training in the industry. Job Summary We’re looking for an energetic, motivated, and customer-focused Sales BDC Representative to join our team. In this role, you’ll be the first point of contact for many of our customers — handling inbound leads, setting appointments, following up with prospects, and helping drive showroom traffic for the sales team. Responsibilities: • Answer incoming sales calls and internet inquiries promptly and professionally• Respond to internet leads via phone, text, and email • Schedule, confirm, and follow up on sales appointments • Drive consistent showroom traffic by setting and confirming quality sales appointments while meeting daily, weekly, and monthly performance goals • Follow up with customers regarding vehicle inquiries, unsold showroom visits, and missed appointments • Build strong customer relationships through consistent follow-up and communication throughout the sales process • Ensure all customer interactions, appointments, and follow-ups are accurately documented in the CRM system • Work closely with sales managers and sales consultants to maximize appointment show rates and sales opportunities • Maintain a high level of professionalism and customer service at all times • Comply with all company policies, procedures, and standards • Other duties as assigned Qualifications: • Excellent communication and customer service skills • Professional, positive, and energetic attitude • Strong phone, texting, and follow-up skills • Ability to multitask and stay organized in a fast-paced environment • Comfortable working with computers, CRM software, texting platforms, and email communication • Automotive sales or BDC experience preferred but not required • Self-motivated with the ability to work independently and as part of a team • Valid driver’s license and clean driving record We Offer Best-in-Class Industry Benefits: • Competitive pay with bonus opportunities • Medical, Dental, and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Vehicle Purchase Discounts • Employee Discounts on Parts and Service Repairs • Aggressive Employee Referral Program with Bonus Opportunities • Career Growth and Advancement Opportunities You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.