It is the primary point of contact for customers Assist customers in selecting appropriate products, troubleshooting customer concerns, caring for store animals, merchandising and store maintenance Responsibilities • Assisting customers with purchasing decisions • Help customers troubleshoot problems with their pets • Assist customers with product returns and help resolve customer issues • Stock and merchandise incoming products • Assist with animal care for store animals and adoption program animals • Performing daily store cleaning procedures • Assist Store Associates in the performance of their duties • Operate cash register and check out customers • Prepare customer orders for delivery when necessary • Perform store opening and closing procedures including cash counts and checklist items Qualifications • 2 years retail experience preferred • Must have excellent communication skills • Strong customer service orientation • Excellent problem solving skills • Must be able to work independently and be well organized • Computer literate with good basic math skills • Must be able to lift up to 50 pounds