Customer Service Representative
SUPREME LAUNDRY AND CLEANERS INC
Tx
The job in short
Customer service representative.
Details
- Found
- 20 d ago · posted 2025-04-18
- Location as listed
- TX, USA
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Westside El Paso - TX, Position Type: Full Time, Education Level: None, Salary Range: Undisclosed, Job Shift: Any, Job Category: Customer Service, Job Responsibilities:
Greet customers warmly
Address the customer by name
Welcome customers as they walk into the establishment
Maintain the work location
Maintain a clean counter
Maintain a clean floor
Ensure the restrooms are clean
Ensure the store windows are clean
Understand the dry-cleaning process and the services that are provided by the company
Be able to answer questions about possible stains
Be able to answer questions about the material of the garment
Be able to make recommendations on the cleaning of a garment
Understand the laundry process and the services provided by the company
Understand the laundry care symbol chart
Understand the procedure of accepting the customer’s garments
Inspect the garments
Buttons are intact
Check for open seams or any possible repairs that may be needed
All zippers work properly
All pockets are checked and emptied out
Make sure all linings have been patted to ensure that nothing has fallen to the bottom
Use the proper tagging system and ensure to have the customer’s contact information
Respond and assist promptly to customer inquiries or complaints
Responsible for cash drawer and daily deposit for his/her shift
Qualifications: Applicant must have the following:
Reliable Transportation
Customer Service
Bilingual
Time Management and Multitasking
Conflict Resolution
Problem Solving
Basic Computer Skills
Cash Handling Experience
Attention to Detail
Point-of-Sales (POS) Systems
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