Job Details: Job Location: Benaroya Community Services - Seattle, WA, Position Type: Full Time, Salary Range: $104000.00 - $124800.00Salary/year, Job Shift: Any, Job Category: Health Care, Are you a compassionate and skilled RN looking for a dynamic role in hospice care ? Join Kline Galland Hospice, where your expertise and heart make a meaningful difference every day. We are currently hiring for a Hospice RN Triage , a versatile and rewarding position that offers a generous $10,000 sign-on bonus. This position is based at our South Seattle (Georgetown) office.  Schedules available:  7 Days On / 7 Days Off   8:00 AM – 7:00 PM   Position Summary The Hospice RN Triage RN- 1st Shift provides primary daytime telephone triage, clinical assessment, symptom-management guidance, and care coordination for hospice patients, caregivers, and facilities. The role receives overnight handoff, resolves time-sensitive follow-up needs, coordinates with the daytime interdisciplinary and field teams, and maintains clear phone ownership through the daytime and early-evening transition. Essential Duties and Responsibilities Answers and manages incoming hospice clinical calls, completes focused nursing assessments, identifies immediate risks, and determines the appropriate level and timing of response. Provides evidence-informed comfort-focused interventions and caregiver education consistent with the hospice plan of care and available orders. Facilitates medication, pharmacy, durable medical equipment, provider, facility, and interdisciplinary-team communication needed to implement the response plan. Arranges urgent or same-day follow-up and field response using the approved daytime clinical coordination process. Follows unresolved concerns through completion and confirms that orders, callbacks, and handoffs are received by the responsible clinician. Supports admissions-related questions, introduction calls, comfort-kit follow-up, and other assigned triage work when urgent patient needs are stable. Maintains accurate, timely documentation and communicates material changes to the appropriate case manager and interdisciplinary team. Shift-Specific Responsibilities Receives the overnight handoff and assumes responsibility for open symptoms, pending orders, expected callbacks, facility concerns, and time-sensitive follow-up. Serves as the primary triage RN and takes the first call during the assigned coverage period. Coordinates daytime orders, medication refills, provider communication, pharmacy needs, comfort-kit concerns, facility follow-up, supplies, equipment and case-manager support. Works with RN case managers, per-diem nurses, and leadership to arrange daytime visit response when an in-person assessment is needed. Partners with the 2nd Shift Triage RN to distribute overlap and concurrent calls. Provides second-layer backup phone coverage when activated through the approved coverage hierarchy. Handoff and Communication Expectations Receives direct handoff from the 3rd Shift RN during overlap. Provides direct handoff to the 2nd Shift RN, including unresolved symptoms, pending orders, active visits, expected callbacks, and required follow-up. Remains accountable for assigned calls until closure or confirmed transfer of responsibility. Qualifications: Graduate of an accredited nursing program Minimum of 1 year of nursing experience (community/home health/hospice preferred) If MSL, complete Suicide Prevention Training in advance of hire per state regulations. If MSL, complete Washington State Board of Nursing (WABON) MSL demographic survey. Current RN license in Washington State CPR certification Demonstrated ability to review clinical records for completeness and accuracy and to create or update individualized plans of care. Proficiency using an electronic medical record, secure communication systems, and standard workplace applications. Strong verbal and written communication skills Excellent organizational and clinical skills Valid driver’s license and insured, reliable vehicle Preferred qualifications: Hospice or palliative care nursing experience. Experience with hospice plans of care, clinical documentation review, auditing, quality improvement, or regulatory readiness. Experience in home health, oncology, geriatrics, emergency nursing, critical care, or telephone triage. Knowledge of end-of-life symptom management, comfort medications, caregiver education, and interdisciplinary hospice practice. Benefits We offer a comprehensive benefits package to support your health, work-life balance, and professional growth: Competitive pay with $10,000 Sign On Bonus Comprehensive Medical, Dental, Vision, Critical Illness, Accident, Hospital Indemnity Insurance and Flexible Spending Account Public Service Loan Forgiveness (PSLF) eligible employer, helping qualified employees pursue federal student loan forgiveness 403b with employer contribution   Generous Paid Time Off (PTO)  and Extended Illness Leave  Mileage reimbursement Continuing education / CEU support Flexible scheduling options Supportive and mission-driven team environment Opportunities for professional growth and advancement Why Join Benaroya Services at Kline Galland?   Consistent 7-on/7-off schedule Be part of a trusted, community-centered organization Work alongside a collaborative interdisciplinary team Make a meaningful impact every day Help deliver compassionate, dignified end-of-life care