Job Details: Job Location: Crossroads Ford of Wake Forest - Wake Forest, NC, Position Type: Full Time, Salary Range: Undisclosed, Primary Responsibilities will include the following: Oversee all aspects of Quick Lane department Monitor sales, gross profit, and expenses on a daily basis Work closely with other department managers Handle any customer concerns that need management involvement Maintain a positive working relationship with manufacturer representatives Keep open repairs orders current Hire, train, motivate, council, and monitor the performance of all service department staff Maintain training and certification requirements per manufacturer and dealer standards Demonstrate behaviors consistent with the companys Vision, Mission, and Values in all interactions with customers, co-workers and suppliers Adhere to all company policies, procedures and safety standards Prolonged periods of computer usage and data entry Any other duties assigned by management necessary to fulfill the companys needs Qualifications: Job Requirements Two or more years in automotive industry required; Dealership experience preferred Management experience a plus Must be at least 18 years of age or older Legally eligible to work in the United States Valid driver's license Successfully pass drug screen, background and motor vehicle records check Some of our benefits include: Always closed on Sunday Strong Internal Growth Potential Professional & moral work environment Paid time off Health Insurance, Dental Insurance/ Vision Insurance Short and Long Term Disability Insurance, Life Insurance Matching 401k