Business Development Representative (BDC) Thomas Nissan of Joliet Thomas Nissan of Joliet is Growing – Join Our Team! Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department. This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Automotive experience is a plus, but we are willing to train the right people. If you enjoy talking with people, building relationships, and helping customers, this could be the perfect career opportunity. What We Offer • Competitive Hourly Pay Plus Bonuses • Aggressive Performance Incentives & Monthly Spiffs • Fuel Assistance Program for Top Performers • Paid Training • Health, Dental, and Vision Insurance • Paid Vacation • Career Growth Opportunities • Flexible Scheduling • Fun, Team-Oriented Work Environment Responsibilities • Respond to inbound internet leads, phone calls, and customer inquiries • Schedule appointments for the sales department • Follow up with customers regarding their vehicle interests • Confirm and manage daily appointments • Maintain accurate customer information in the CRM • Communicate professionally through phone, text, and email • Help create an exceptional customer experience before the customer arrives at the dealership Qualifications • Strong phone and communication skills • Customer service experience preferred • Call center, collections, retail, hospitality, or appointment-setting experience is a plus • Automotive experience is a plus but not required • Bilingual (English/Spanish) is a strong plus • Positive attitude and strong work ethic • Basic computer skills • Ability to multitask in a fast-paced environment • Professional appearance and demeanor Who Should Apply? • Customer Service Representatives • Appointment Coordinators • Call Center Representatives • Collections Representatives • Retail Sales Associates • Hospitality Professionals • Recent College Graduates • Bilingual Candidates • Anyone who enjoys helping people and earning performance-based income Why Thomas Nissan? We are growing, investing in our people, and creating opportunities for long-term career advancement. Many of our managers started in entry-level positions and worked their way up through the organization. If you're looking for a career instead of just another job, we want to talk to you. Spanish-speaking candidates are encouraged to apply. Apply Today and Become Part of the Thomas Nissan Team!